Shipping & Returns Policy
Belgium € 5,-
Netherlands € 6,95-
Europe € 9,90
World € 18,00
Exchange (muv mouth masks)
Exchange is not a problem if it takes place within 14 calendar days after delivery. For reasons of hygiene, an exchange is only possible if your item(s) have not been worn, and if all cardboard tags and the original packaging are returned undamaged. We mark everything with invisible ink to see if something has been worn or washed. Mouth masks are not exchanged for hygiene reasons. We trust your understanding that we do not take back mouth masks. Because of this, everyone can be sure that they have received a new and hygienic product.
For other exchanges it is best to follow these 4 steps. This way you can be sure that everything goes smoothly and according to your wishes.
Please email us at firstname.lastname@example.org stating the article and size you wish to exchange.
We will send you an e-mail with a Bpost return label no later than the next working day. In order to keep the return cost as low as possible for you, we offer this label at a favourable rate of €5.95. This amount will be deducted from the refund of your returned item(s). You place a new order with the desired . We are happy to help you with our expert advice. If the amount of your new order is less than €50, we can provide you with a promotional code for free shipping in the previous mail. This way you do not have to pay extra shipping costs with your new order. As soon as we have received your order and payment, we will ship your order. Upon receipt of your return we will refund the amount of your returned item(s) minus €5.95 within 14 days at the latest. On the day of the return we will send you a confirmation email.
Most garments and fabrics.
Machine washable at 40º front:
Machine washable at 60º front:
Hand wash at 30º front:
(46% Polyamide, 44% Acrylic, 10% Lana Wool)
(50% Acrylic, 20% Mohair, 20% Polyamide, 10% Lana Wool)
(40% Viscose, 25% Nylon, 25% Lana, 5% Angora, 5% Cashmere)
(95% Cotton, 5% Elasta)