Terms of service

TERMS AND CONDITIONS

INTRODUCTORY PROVISION

These general terms and conditions apply to the sale of products by FASHION07 BV through its webshops "BENBEN.BE / BENBENANTWERPEN AND / OR BENBENMOND MASKS".

Placing an order on the website of BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS leads to the acceptance of these general terms and conditions.

BV FASHION07 reserves the right to change and / or supplement these general terms and conditions at any time for future orders. The current terms and conditions apply at the time of the conclusion of the agreement.

DEFINITIONS

In these general conditions the following terms have the following meanings:

"BENBEN.BE, BENBENANTWERPEN AND BENBENMONDMASKERS the websites of BV FASHION07 on which the products are offered and sold to customers. Under BENBEN.BE, BENBENANTWERPEN AND BENBENMONDMASK all domain names (.be, .nl, fr, .eu,. com) understand.

"Customer": any natural or legal person who places an order via the websites "BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS".

"Order": the request by the customer to conclude a sales agreement between BV FASHION07 and the customer of the internet shop "BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS" with regard to the products offered on BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS.

"Products": all goods offered by BV FASHION07 via BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS that may be the subject of one or more agreements.

Company details

BV FASHION07

Kloosterstraat 30-32

2000 Antwerp

Belgium, info@fashion07.be Tel: ++ 32 (0) 497 550 303

BE 08918701402 ANTWERP

Offers and conclusion of agreements

Offers are valid while stocks last. An agreement is concluded when an email is sent to the email address provided by the customer to confirm his order.

The customer and BV FASHION07 expressly agree that a valid agreement can be concluded by using electronic forms of communication. In particular, the absence of a normal signature does not affect the binding force of the agreement. Insofar as the law allows, the electronic files of the BV FASHION07 count as a presumption of evidence.

BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS reserve the right to refuse orders in the following cases:

when a product is not in stock

in case of serious suspicion of abuse of law or bad faith on the part of the customer

in case of force majeure

PRICES

All prices are expressed in euros and include VAT. The price stated in the order confirmation email is the price payable by the customer. Special offers are only valid while supplies last.

BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS reserve the right to change the price of a product at any time, but the products are always invoiced on the basis of the applicable rates at the time of the conclusion of the agreement.

PAYMENT

Online payments are made via MOLLIE. You can pay online with a Visa or Master card, via the Bancontact payment button, the Belfius payment button, PAYPALL transfer or via Ideal. An order will be processed as soon as we receive approval from the secure bank payment institution and MOLLIE.

When paying by credit card, the conditions of the respective card issuer apply. BVBA FASHION07 cannot be a party between the customer and the card issuer.

When paying by bank transfer, the account number and the amount to be paid will be communicated via MOLLIE. The order will be sent as soon as the amount due has been transferred to the account of BV FASHION07.

In the event of late payment by the customer or problems with payments of previous orders, the BV FASHION07 is entitled to terminate an agreement.

DELIVERY AND DELIVERY TIME

BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS aim to ship orders placed and paid on working days before 3 pm for orders with a delivery address in Belgium or before 3 pm for orders with a delivery address outside Belgium. For orders placed and paid on Saturdays, Sundays and public holidays, BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS strives to ship them the next working day.

Orders paid by bank transfer will be sent on the next working day following the day that the amount due is in the account of BV FASHION07.

These delivery times are indicative and therefore no rights can be derived from this.

If a product is not in stock, the customer will be informed by e-mail of a later delivery date. If the customer does not agree with the delay, the ordered product can be canceled or the customer can order an alternative product. The canceled product will be refunded or, if an alternative product is ordered, the excess / underpayment will be refunded / additionally invoiced.

If, in case of problems with the delivery person, the delivery date is exceeded by 15 working days, the customer is obliged to inform us by e-mail. In that case, the customer can cancel his order and the BV FASHION07 will refund the paid amount to the account that BENBEN.BE, BENBENANTWERPEN AND BENBENMOND MASKS has received from the customer within 10 working days after receiving the non-delivery information.

If, in case of delivery problems at the supplier, the delivery date is exceeded by 15 working days, BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS will inform the customer by e-mail. In that case, the customer can cancel his order and the BV FASHION07 refunds the amount paid within 10 working days after the customer's reply to the account that BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS has received from the customer.

Deliveries are made to the address specified by the customer when ordering. The BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS can in no way be held responsible for errors committed by the customer when entering the delivery and / or billing address and which may lead to delays in delivery or impossibility to deliver the ordered products.

Each delivery is shipped in the manner requested by the customer at the time of the order. If it is appropriate to send an order in a different way than requested, this will be notified to the customer in advance by e-mail.

As soon as the products to be delivered have been delivered to the specified delivery address, the risk, with regard to the delivered products, is transferred to the customer.



SHIPPING COSTS

For orders with delivery address in Belgium:

shipping is free if the value of the order is € 200 or more
you pay € 5 shipping if the value of the order is less than € 200
For orders with delivery address in the Netherlands:

shipping is free if the value of the order is € 200 or more
you pay € 6.95 shipping if the value of the order is less than € 200
For orders with delivery address in Luxembourg:

shipping is free if the value of the order is € 200 or more
you pay € 7.95 shipping if the value of the order is less than € 200
For orders with delivery address in France, Germany and Great Britain:

shipping is free if the value of the order is € 250 or more
you pay € 9.95 shipping if the value of the order is less than € 250
For orders with delivery address in all other EU countries:

shipping is free if the value of the order is € 500 or more
you pay € 29.95 shipping if the value of the order is less than € 500
Shipments outside Europe can only be made with the express approval of BV FASHION07.

RETIREMENT

A customer can, within 14 days from the day following the delivery of a product, renounce the purchase of a product without giving a reason or without paying a fine.
In this case, we ask you to notify us immediately after delivery by e-mail and to return the products within 14 calendar days from the day following the delivery. This is only possible if the product has not been used and the packaging is intact and included. The shipping costs and the risk of returning a product are borne by the customer. In the event of renunciation, BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS will refund the purchase price and the costs for shipping to the customer within 14 calendar days of receipt of the returned products.

In case of renunciation, you must return the products to the following address:
BV FASHION07 (BENBEN) KLOOSTERSTRAAT 30-32, 2000 ANTWERP.

Warranty on manufacturing defects
If after delivery it appears that a product shows manufacturing defects, we ask you to send this product back and we will send you a new product (the same product or an alternative product determined in consultation) without replacement costs. We will refund the shipping costs for the returned product within 10 working days.

We ask you to report this irregularity immediately upon receipt.

COPYRIGHT

All photos and images displayed on the website of BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMOND MASKS are subject to copyright.
This applies to all images, regardless of the manner of distribution or the form in which they are supplied.

No photo may be reproduced and / or made public by means of print, photocopy, photo of photo, microfilm, digital or in any other way without the prior written permission of BV FASHION07.
If you use a photo of this website without prior permission, you will be given notice to discontinue use and a claim for damages will be submitted to you.

Applicable law
If difficulties arise during the execution of an agreement, the customer and BENBEN.BE, BENBENANTWERPEN and / OR BENBENMONDMASKERS / BV FASHION07 undertake to investigate the possibility of an amicable settlement before taking legal action. If this does not offer a solution, only courts of Antwerp, Belgium are authorized under Belgian law to hear of any claims, regardless of the place of delivery or the place of residence of the customer.

The agreements and all legal reports between the customer and BENBEN.BE, BENBENANTWERPEN AND / OR BENBENMONDMASKERS / BV FASHION07 are subject to Belgian law.

English
English