Belgium € 5,-
Netherlands € 6.95-
Europe € 9.90
World € 18.00
Exchange (muv mouth masks))
Exchange is no problem if this is done within 14 calendar days of delivery. For reasons of Hygiene, only if your article(s) is (are) not worn, and if all cardboard adhesives and the original packaging are returned undamaged. We mark everything with invisible ink to see if anything has been worn or washed. Mouth masks are not exchanged for hygiene regulations. We trust your understanding that we will not take back mouth masks. This ensures that they have received a new and hygienic product.
For others, you should follow the following 4 steps. This way you can be sure that everything is going smoothly and to your liking.
- You e-mail us via email@example.com with an indication of the article and the size you wish to exchange.
- At the latest on the next working day we will send you an e-mail with a Return Tag item. To keep the return cost for you as low as possible we offer this label against a favourable rate of €5.95. This amount will be deducted from the refund of your returned item(s).
- You place a new order with the desired one . We are happy to help you with us expert advice. If the amount of your new order is less than € 50, we can send you a promotional code for Free Shipping deliver. This way you do not have to pay extra shipping costs when you order your new order. As soon as we receive your order and payment, we will send your order.
- Upon receipt of your return we will refund the amount of your returned item(s) minus €5.95 at the latest within 14 days back. On the day of the return we will send you a confirmation email.